About
Highly motivated UI/UX Designer with a unique blend of 4 years in IT Support and specialized training in user-centric design. Proficient in Figma for wireframing, UI design, and interactive prototyping, I excel at problem-solving and creating intuitive digital experiences. Eager to leverage a strong technical foundation and a passion for user needs to drive impactful design solutions.
Work
Surabaya, East Java, Indonesia
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Summary
Oversaw comprehensive IT infrastructure and application support for staff and students, ensuring seamless operations and efficient problem resolution for over 4 years.
Highlights
Provided critical IT support to staff and students, ensuring the consistent functionality of computers and applications, which minimized operational disruptions.
Expedited troubleshooting and resolution of hardware and software issues, significantly reducing downtime and improving user productivity across the institution.
Managed the deployment and maintenance of essential system peripherals, including printers and scanners, ensuring reliable support for daily administrative and academic tasks.
Developed and implemented engaging social media and marketing designs, applying foundational design principles to enhance digital communication and outreach efforts.
Skills
UI/UX Design
UI Design, UX Design, Wireframing, Prototyping, User Flow, Design Thinking, Information Architecture, Design System, Interaction Design, User Research, UX Case Study.
Design Tools
Figma, Adobe Illustrator, Protopie, Canva, Notion, Whimsical, Framer, Webflow.
IT Support & Operations
Technical Support, Problem Solving, System Maintenance, Software Deployment, Hardware Troubleshooting, Network Management.